Frequently Asked Questions
Everything you need to know about your Alani Nu shopping experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy for apparel?
We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that certain limited-edition releases may be final sale.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our athletic fit may run more snug than traditional lifestyle clothing.
Do you ship internationally?
Yes, we currently ship to select international countries. Shipping rates and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How should I care for my Alani Nu gear?
To maintain the quality of the fabric and prints, we recommend machine washing cold with like colors and tumbling dry on low or hanging to dry.